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FAQ

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How can I check my balance?

There are several ways to check your balance:   

  • Via the Monizze app (IOS or Android)   
  • Via your MyMonizze account 
  • Via the app of one of our partners (KBC/CBC mobile, Belfius, Payconiq or Joyn)   
  • Via SMS: send MS to 3377 (€0.15 per SMS sent and received)   
  • Via the receipt you receive in certain shops after a transaction with your Monizze card   
  • By calling 0800/212.17 

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